Centregold, always improving

 

We’re pleased to keep you up to date of the recent improvements at Centregold.ca. They are so numerous that a single edition isn’t enough to list them all, here are just a few:

  • A transaction guide available in a blog:

This guide is very important as we explain in detail and with illustrations what you should do and what you shouldn’t, while placing an order (buying or selling of digitalcurrency units).

Through weekly posts, we explain clearly the basic concepts and steps necessary to make a hassle-free order. You’ll find there too what to do before, during and after placing an order.
Thus we strongly recommend you read this guide available at the following link: http://centregold.info
 

  • A presence on major social networks:

We’ve also set up a page on facebook. Our presence on the most popular social networking website in the world (with over 500 million monthly active users) has been motivated by our desire to get as close as possible to our customers, wherever they are.
On our social pages (facebook, and twitter too) you can send us your comments and suggestions, discuss with our team at the customer support department by clicking on the following links:
http://www.facebook.com/pages/Centregold/144801955558096
https://twitter.com/Centregold
 

  • Better customer support:

We are now able to reply to tickets in less than 12 hours, for simple questions sent by email. That’s one more step in our effort to provide a quality customer service for you.
Other forms of customer support might be available in the coming months; and we’ll let you know more about that in due course.

  • Significant reduction in processing time:

We’ve also managed to reduce the order processing time in general.
This was possible thanks to our effort of automation and the commitment of our dynamic staff.
We also expect a faster responsiveness from you, whenever we ask you to do something - especially during the "verification" step - in order to minimize time loss and thus accelerate the delivery of your ordered digital currency units.
The possibility to process orders during weekends is also under consideration at this time.
 

  • Reduced costs for orders made with Visa and MC:

Always eager to offer the cheapest option possible, we’ve lowered our commissions on purchases of digital currency units using Visa and MC cards as a means of payment.
However, the least expensive option for this kind of card is still through STP, and among all cards from all brands, AmEx ones are the most economical and the quickest to process too.

Finally, we’d like to note that there is still another option, the cheapest of all: bank wires. This means of payment is especially suitable for large amounts and transactions involving various currencies.